Support

Before you jump

How to get the game on your headset, how to play comfortably, and answers to the questions players ask first.

Getting started

  1. Step 1

    Open the store

    Open the Meta Horizon Store on your Quest or in the Meta Horizon mobile app.

  2. Step 2

    Find the game

    Search for Airborne Heroes: WW2 Shooter, get it and install it on your headset.

  3. Step 3

    Clear some space

    Set your play boundary and move anything you might hit. You will be raising, aiming and throwing with your arms.

  4. Step 4

    Pick your fight

    Start a single-player mission to get used to your weapons, or go online for Allies vs. Axis.

Playing comfortably

This is an intense VR shooter. If you are newer to VR, take it in short sessions.

  • Start short. Play for a few minutes at first and build up as you get used to it.
  • Stop if you feel unwell. Take the headset off at the first sign of dizziness or nausea. Do not try to push through it, and rest until it has passed.
  • Keep your space clear. Check for furniture, walls, pets and people before each session. A fast arm movement is easy to misjudge in a headset.
  • Use your wrist straps. Grenade throws and quick swings are hard on a loosely held controller.
  • Fit the headset. Adjust the straps and lens spacing until the picture is sharp. A blurry view makes discomfort more likely.
  • Read Meta's guidance. Meta's health and safety warnings for your Quest apply to this and every VR game.

Questions and answers

What do I need to play?

A Meta Quest headset and the game from the Meta Horizon Store. Online multiplayer also needs an internet connection.

Which Quest headsets are supported?

The store page lists the headsets the game supports. Check it before you buy.

Can I play alone?

Yes. Airborne Heroes has cinematic single-player missions with parachute landings and large-scale battlefield encounters.

How does multiplayer work?

Online multiplayer is Allies vs. Axis Team Deathmatch. Two teams of players fight across multiple maps with different environments, in day and night settings.

Do I need a Bytenests account?

No. The game does not ask you to create a Bytenests account. Your player name or ID in a session may come from your Meta account.

Where is my progress saved?

Game progress and settings are saved on your headset. Uninstalling the game may remove them, and they may be kept if you use Meta’s cloud backup features.

What can other players see about me?

Other players in your match can see your player name and your character’s movements and actions.

What age is the game for?

The game is not directed to children under 13. It is a World War II shooter with combat throughout, so check the age rating on the store page before playing.

How do I get a refund?

Purchases are made through the Meta Horizon Store, so refund requests go to Meta and follow Meta’s policy.

How do I ask for my data to be deleted?

Email privacy@bytenests.com with the player name you use in the game. The privacy policy covers your rights in full.

Still stuck?

Game support
support@bytenests.com
Privacy requests
privacy@bytenests.com
Store, purchase or Meta account
Contact Meta support